Senior D365 CE Functional Consultant

Full Time
  • Full Time
  • Gauteng
  • Salary: R 65 000 p/m OR R650 p/h

 Senior D365 CE Functional Consultant –  Job Description

Core Skills And Competencies:

Looking for someone with strong work ethic, that is well organized and able to hit the ground running  on multiple customer projects. The ideal candidate has experience implementing CRM systems and  have an understanding of Sales, Service and Marketing principals; experience with the Dynamics 365  Customer Engagement (CRM) is essential. The D365 CE Functional Consultant is the conduit between  the client’s business users, stakeholders and technical team; is comfortable in front of clients and  experienced and confident at leading workshops, eliciting requirements, crafting solutions and  articulating CRM concepts.  

  • Excellent written and verbal communication skills  
  • Team-player that is positive, proactive and a motivated self-starter  
  • Knowledge and experience with build and release management  
  • Strong analytical and problem-solving skills  
  • Excellent leadership, team building and relationship management skills  
  • Excellent time management skills  
  • Remain flexible on changing workloads  
  • At least 5+ years of experience in enterprise business application development and delivery OR  5+ years Commercial experience with Dynamics CRM  
  • Dynamics 365 Customer Experience is essential  
  • Active and current Microsoft Dynamics 365 CE certifications required  
  • Minimum of 5 years’ experience in CRM implementation, configuration, system design or related  business experience  
  • Strong project implementation and working experience using Microsoft Dynamics 365 CE  Excellent knowledge of the Dynamics 365 Product and hands on experience configuring the  product including: Entity Creation, Workflows, Business Rules, Business Process Flows etc.  Strong project experience translating client business needs into software capabilities  At least 2 years’ experience with system integration or user acceptance testing  At least 5 years’ experience with business process design or re-engineering  At least 5 years’ experience implementing or using CRM systems to support sales and marketing  function
  • Familiarity with SQL reports / SQL database  
  • Contribute to the transfer of functional requirements to development and test teams  Ability to educate end-users on Dynamics 365 functions  
  • Power Platform and Power Automate 

To apply for this job please visit www.jcmconsult.co.za.

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